Terms of Service

⚠️ Draft only — Halia is in private testing and not yet publicly available. This policy has not been reviewed by a solicitor and will be updated before public launch.

Halia is in private testing and not yet publicly available. These are draft terms.

We aim to set out the basis on which you can use Halia. This draft will be reviewed by a qualified solicitor before public launch.

1. Provider

Halia is provided by Ardela Labs Ltd, a company registered in England and Wales (company number [COMPANY NUMBER]).

2. What Halia is and is not

Halia is a wellness companion, not a medical device.
Halia does not provide medical advice, diagnose conditions, or recommend treatments, medication doses, or clinical interventions of any kind.
Halia is not a substitute for your diabetes care team, GP, or any clinical professional.
For any clinical question, contact your healthcare provider.

3. Eligibility

You must be 18 or older and have a confirmed Type 1 Diabetes diagnosis. By registering, you confirm both.

4. Acceptable use

Halia is for personal wellness use only. It is not for clinical decision-making, and not for use on behalf of another person without their consent.

5. Health data

By using Halia, you consent to health data processing as described in the Privacy Policy. You may withdraw consent and request deletion at any time.

6. Limitation of liability

Ardela Labs Ltd accepts no liability for any clinical outcomes. All clinical decisions remain with you and your care team.

7. Governing law

These terms are governed by the laws of England and Wales.

8. Changes

We will notify you of material changes via WhatsApp before they take effect.

9. Contact

For any question about these terms, contact us at [legal@halia.health].